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    1. Learning Center
    2. Verification & Approvals
    3. Editing verified hours

    Editing verified hours

    When and how to correct already-verified logs — with every change captured in the audit trail.

    3 min read Updated Apr 15, 2026
    • Organization Owner
    • Program Manager

    On this page

    • When to edit verified hours
    • How to edit

    Verified hours are read-only for volunteers, but Owners and Managers can edit them when corrections are needed. Every change is captured in the permanent audit trail.

    When to edit verified hours

    • A volunteer reports an error (wrong duration, wrong date).
    • You discover a discrepancy during a report review.
    • A volunteer submits a formal correction request (see below).

    How to edit

    Open the verified log and click Edit. Make your changes and save. The audit trail records who made the edit, when, and the before/after values for every field changed.

    Edits are permanent and auditable

    Every change to a verified log is logged with your name, timestamp, and old vs. new values. Double-check before saving — there's no undo, only another audited edit.

    Let volunteers request corrections first

    If a volunteer reports an error, ask them to use the Request Correction button on their log. This creates a documented paper trail of the correction request before you make the change.

    Was this helpful?

    More in Verification & Approvals

    • How verification works
    • The approval queue
    • Bulk approve & reject
    • Disputing & requesting corrections

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    The approval queue

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    3 min

    Disputing & requesting corrections

    What to do if your hours were rejected unfairly or a verified log has an error.

    Read article

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